Smith & Hammaker kicked off the 21st Century by introducing its Imaging Division. As we have grown to scan over 1.5 million images a month, it is obvious that the business world is changing with today’s new technology. The most frequently asked questions that we have received are:

“Can we go paperless?”

“Will it reduce cost?”

“Will we be able to find our record quicker?

“Will it eliminate the need for off site storage?”

A properly set up digital imaging program can be a great deterrent to paper but it will not eliminate the need for hardcopy documentation.  In many cases we are required to produce a physical hardcopy for auditing purposes or to satisfy the basic human need for a tactile sensation.  Either way, paper will continue to be the primary method in which we conduct our businesses in the 21st century.  Industry standards state that out of all the documents being generated only approximately 20% will ever be looked at again.  Which means that before any digital solution is ever implemented, a plan would need to be customized to the specific organizations needs.

As an Information Management Company, Smith & Hammaker offers a full line of scanning solutions to address specific needs of our customers.  This allows Smith & Hammaker to customize a scanning solution that will help reduce the paper being produced, lower offsite storage cost and streamline how our customers index/file their documents.  Below are samples of the scanning services we provide:

Scan On Demand

With the scan on demand service you can request documents as you need them.  We retrieve the documents from the Records Center, scan the requested documents and sent them to you via e-mail, CD or make them accessible over the web.  This is the most practicle and cost effective solution for organizations outside of the Knoxville area.

Scan Everything 

The scan everything option is just that.  We scan all of your documents into digital format to improve search ability, security, preservation and the value of your documents.

Scan Ongoing

This option provides for daily, weekly or monthly pick-up of your documents.  We scan these current documents giving you fast access to the newest files, which are the most likely documents to be requested.

Scan On A Budget

With this option, we scan your most important documents first, prioritize your conversion process and spread the cost over several months or years.

Smith & Hammaker also offers the following customized scanning solutions ...

Put Scanning in Your System

Our programmers can add a scanning interface directly into your MS Access, VB or other custom business software, linking your documents directly to your business information systems.

Pre-Configured  Imaging Servers 

We will setup your scanning server with all the drivers, software and settings required for your application before sending the completed system to you.  You only have to plug it in, get a remote  walk-through from your specialist and you're ready to go!

Remote Maintenance Contracts

24-hour remote support from our CDIA-certified imaging specialists is provided via pcAnywhere, telephone and ICQ.

Microfilm & Microfiche . . . don't just scan your paper, convert all of your archive documents to a common digital solution for faster retrieval and improved security.

OCR Conversion . . . fully convert your documents to text, recreating them in electronic files (Word, PDF, HTML, etc.) for changeability and search ability.

Form & Survey Processing . . . we can process forms and surveys automatically, recognizing barcode, check-mark and handprint fields and tabulating the results in Excel, database, text and other data formats.

On-Site Scanning . . . our document professionals will come to your business and scan your important documents that cannot be scanned at our Records Center.

Web Hosting for Scanned Documents . . . we can host your documents securely so you can access them online.